kp66's Privacy Policy
Your personal information is of the utmost importance to us. This document explains in detail how kp66 collects, uses, and protects your information.
Introduction & Scope
This Privacy Policy ("Policy") is issued by the organisation operating the kp66 platform ("kp66", "we", "us") and applies to all users ("you", "your") residing in Bangladesh. This Policy governs the use of information collected through the kp66.bar website and all associated services ("Platform").
By using our Platform, you are considered to have consented to the terms set out in this Policy. If you do not agree with any term in this Policy, please refrain from using our Platform and contact our support team. This Policy may be updated from time to time; continued use of the Platform after any changes means you are considered to have consented to the updated Policy.
kp66 believes that user privacy is a fundamental right. We therefore commit to keeping your information secure using SSL encryption and modern security technology.
What Information We Collect
The kp66 platform may collect the following types of information in order to operate. The purpose of collection is specific and legitimate in each case.
2.1 Information You Provide Directly
When you create an account on kp66, you voluntarily provide the following information:
- Full name and date of birth (for age verification — only individuals aged 21 or above may open an account).
- Mobile number and email address (for communication and account verification).
- Preferred payment method details (bKash, Nagad, Rocket, Upay, or bank transfer).
- Documents required for identity verification (national ID card or passport details).
2.2 Automatically Collected Information
When you use our Platform, certain information is collected automatically:
- IP address and device type (for security and fraud prevention).
- Browser type and operating system information.
- Login time, session duration, and activity logs on the Platform.
- Information obtained from cookies and similar tracking technologies.
2.3 Transaction Information
To manage financial transactions, we collect:
- Deposit and withdrawal amounts and timestamps.
- Transaction reference numbers received from payment gateways.
- Account balance and bonus history.
Use of Collected Information
kp66 uses collected information only for specific, lawful, and legitimate purposes. We never sell your information to third parties.
Account Management
Information is used to create, verify, and manage your account, including age verification and identity confirmation.
Financial Transactions
Information is used to process secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
Security & Fraud Prevention
Information is used to ensure Platform security and to detect and prevent unauthorised access or fraudulent activity.
Customer Support
Your account and transaction information is used to provide effective support via 24/7 live chat and email.
Service Improvement
Anonymised usage data is analysed to improve the Platform's performance, design, and usability.
Communication & Notifications
Contact information is used to keep you informed about account activity, transaction confirmations, and important Platform changes.
Information Storage & Security
kp66 treats the security of your information as its highest priority. We use industry-standard technology and practices to keep your information secure.
4.1 Encryption & Cybersecurity
Our Platform uses SSL (Secure Socket Layer) encryption technology, which protects all data transmitted between your browser and our servers. Sensitive information, including your password, is stored in encrypted form — actual values are never stored in plain readable text.
4.2 Data Retention Period
We retain your information for as long as your account is active and for as long as necessary to meet applicable legal obligations. Information may be retained after account closure for the following purposes:
- To meet financial reporting and audit requirements.
- To establish, exercise, or defend legal claims.
- For fraud prevention and security purposes.
- To enforce responsible gaming policies.
4.3 Access Controls
Access to your information is granted only to staff who need it for their work. All staff are required to comply with strict confidentiality policies and receive regular training on data protection.
Disclosure of Information to Third Parties
kp66 never sells your personal information to third parties. However, information may be disclosed in the following limited circumstances:
5.1 Service Provider Partners
Limited information may be shared with trusted third-party service providers who assist in operating our business. This includes payment processing partners (bKash, Nagad, Rocket, Upay, and banks), game software providers, and technology infrastructure providers. All such partners are required to adhere to privacy standards equivalent to our own.
5.2 Legal Obligations
We may be required to disclose information in the following circumstances:
- To comply with a court order or other legal process.
- To cooperate with competent authorities in anti-money laundering or criminal investigations.
- In urgent situations to protect kp66, users, or the public.
5.3 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify you by email or through the Platform before any such change takes place.
Cookies & Tracking Technologies
kp66 uses cookies and similar technologies to operate and improve the Platform.
6.1 Types of Cookies & Their Purpose
- Essential cookies: Required for the Platform's core functionality, such as maintaining login sessions and managing security. These cannot be disabled.
- Functionality cookies: Used to remember your preferences and settings, such as language preference.
- Analytics cookies: Collect anonymised data to understand how the Platform is used, helping to improve our services.
6.2 Cookie Controls
You can control or disable most cookies through your browser settings. However, disabling essential cookies may affect the Platform's functionality and you may not be able to use certain services.
Your Rights & Controls
kp66 gives users as much control as possible over their personal information. You have the following rights:
Right to Access
You may request a copy of the information we hold about you.
Right to Rectification
You may request correction of any inaccuracies in the information we hold about you.
Right to Erasure
You may request deletion of your information in certain circumstances, though this may not apply where legal obligations exist.
Right to Object to Processing
You may object to the processing of your information for marketing communications or non-essential uses.
Right to Data Portability
You may request your information in a structured, commonly used, and machine-readable format.
Right to Restriction
You may request that processing of your information be restricted in certain circumstances.
To exercise any of the above rights, please contact our support team. We will respond to your request in a timely manner in accordance with applicable law.
Protection of Minors
kp66 provides services only to individuals aged 21 or above. We do not knowingly collect personal information from minors.
Age verification is mandatory at the time of account registration. If we receive credible information that a user is under 21, we will immediately suspend their account, delete the associated information, and cancel any pending transactions.
If you believe a minor is using our Platform, please notify our support team immediately.
Policy Changes & Updates
kp66 reserves the right to amend or update this Privacy Policy as needed. For significant changes, we will notify users in the following ways:
- By displaying a prominent notice on the Platform.
- By sending a notification to your registered email address.
- By noting the date of the latest update at the top of this page.
Continued use of the Platform after changes are published means you are considered to have consented to the updated Policy. If you do not agree with any change, stop using the Platform and contact our support team to close your account.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. kp66 always provides support in both Bengali and English.
Contact Us
Live Chat: 24 hours a day, 7 days a week — available directly through the Platform.
Email: [email protected]
Language: Support is provided in both Bengali and English.
We aim to respond to your privacy-related requests as quickly as possible. Keeping your information secure is our highest priority.